Privacy Notice

Effective date: August 11, 2026

This Privacy Notice explains how Yancheng Xiaohongniang Culture Technology Co., Ltd., operator of NOVLIX and novlixadd.com, collects, uses and shares personal information when you browse the store, place an order or contact us.

Information we collect

  • Contact and order details, such as your name, email, phone number, billing and shipping addresses, items ordered and order history.
  • Payment and transaction details. Payment providers process full payment credentials; we receive transaction status and the information needed to manage the order.
  • Account and communication details, including account preferences and messages you send to customer care.
  • Device and usage data, such as IP address, browser, device type, pages viewed, referral source and cookie identifiers.

Why we use information

We use personal information to operate checkout, take payment, fulfill and track orders, provide returns and support, maintain accounts, secure the store, prevent fraud, understand site performance, comply with legal obligations and—where permitted—send marketing or personalize advertising.

How information is shared

We share information only as needed with service providers that help run the store, including Shopify, payment processors, logistics and fulfillment partners, customer-support systems, analytics and advertising providers, and professional advisers. We may also disclose information when required by law, to protect customers or the store, or as part of a legitimate business transaction.

Shopify and international processing

NOVLIX is hosted on Shopify. Information submitted through the store is processed by Shopify and relevant providers, which may operate in countries other than your own. Where required, recognized safeguards are used for international transfers. Shopify’s own privacy information is available through its official privacy pages.

Cookies and choices

Cookies help the store remember a session, keep a cart working, measure performance, prevent misuse and support advertising. Browser settings can block some cookies, although essential store functions may then work differently. Where available, use the cookie settings or “Your Privacy Choices” link on the site to manage eligible preferences.

Retention and security

We keep information for as long as reasonably needed to provide services, maintain transaction and tax records, resolve disputes, prevent fraud and meet legal obligations. We use administrative, technical and organizational safeguards appropriate to the information, but no online system can promise absolute security.

Your rights

Depending on where you live, you may be able to request access, correction, deletion, portability or restriction of personal information, object to certain processing, withdraw consent, or opt out of eligible targeted advertising or data sharing. We may need to verify your identity before completing a request.

Children

The store is not directed to children below the age at which they can independently enter an online purchase contract in their location, and we do not knowingly collect their information for that purpose.

Updates and contact

We may revise this notice when our practices or legal requirements change. The effective date will be updated when a new version is posted. To ask a privacy question or submit an eligible request, email service@novlixadd.com and use the subject line “Privacy request”.